Conditions of Use
We encourage you to review the following information carefully.
Acceptance of Terms and Conditions
Affidavit of Customer
Indemnification and Agreement to Defend
I understand that I understand that blackbutterflyammunition.com and/or www.blackbutterflyammunition.com is simply a retailer selling products manufactured by another party such as Black Butterfly Ammunition, LLC and is simply a retailer selling products manufactured by another party.
However, in the event of a product issue, we will be happy to assist you with any product sold by our store.
I fully agree that if any of my representations when making purchases under the Terms of Sale are incorrect or if I fail to comply with these Terms of Sale, then I will indemnify, defend, save harmless, and release blackbutterflyammunition.com and or www.blackbutterflyammunition.com and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from my purchase from blackbutterflyammunition.com and or www.blackbutterflyammunition.com.
I fully agree that by placing my order, I release blackbutterflyammunition.com and or www.blackbutterflyammunition.com from any and all liability arising from or related to the products I purchased from blackbutterflyammunition.com and or www.blackbutterflyammunition.com, including (but not limited to) my or anyone else’s use of the product, my or anyone else’s storage of the product, and my or anyone else’s handling or transportation of the product, and I agree to indemnify, defend, save harmless, and release blackbutterflyammunition.com and/or www.blackbutterflyammunition.com and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from the products I purchased from blackbutterflyammunition.com and or www.blackbutterflyammunition.com.
Class Action Waiver
Protecting Your Account
Consent is given when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase – it is implied that you consent to our collecting it and using it for purposes of placing your order only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If you wish to withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at any time, contact blackbutterflyammunition.com and/or its parent company www.blackbutterflyammunition.com at:
or mailing us at:
3620 Pelham Road
Locked Box #83
Greenville, SC 29615
License and Site Access
Content Submitted by Users
Limitation of Liability
Redemption of Free Products and or Coupons
Changes in Policy
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, mailing address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates. We will not sell or give away your information to a third party.
If you are not satisfied with your purchase, please contact us within 7 business days of purchase. If the product is made by Black Butterfly Ammunition, LLC, we will assist you in returning it to the manufacturing company.
Sales on the following items are final:
Products sold “as is” or “used” or that have been installed or used after receipt.
Illumination devices, electronic sights, and optics.
AMMUNITION AND FIREARMS SALES
Ammunition is sold as factory “new” or remanufactured. When remanufactured ammo is offered, it is clearly noted.
ALL AMMUNITION AND FIREARMS SALES ARE FINAL with the reason being that we cannot accept returns on safety items or get into the middle of a manufacturer defect claim. There are no exceptions.
In the event that your product does not work as advertised, please contact us so that we can assist you with contacting the manufacturer. Do not send the product back to us, as it will be destroyed, and you will have no evidence to support your claim. In the event ,that you decide that this policy does not apply to you, and you would rather dispute the charge with your credit card company, we will send them a copy of this paragraph along with your attestation to our terms. When we win the dispute in question, and by agreeing to our terms you authorize us to subtract from your charge an additional $50.00 for wasting our time. This will only apply if we formally respond to and win the dispute (which we will). This fee has been approved by our credit card processor as a valid dispute fee and can be applied as long as it appears in our Terms and Conditions. Honestly, I wouldn’t bother disputing your initial charge for a product issue as we always win these disputes, and you’re simply wasting everyone’s time because we didn’t make the product and these sales are final. The best thing to do is to simply contact us so that we can help you file a claim. No manufacturer wants a customer to have a product that doesn’t work, so allow us to assist you using the correct method. We will be happy to utilize our business relationships to help you with your defect claim.
All other chargebacks are also subject to an additional chargeback fee of $50.00. By agreeing to our Terms and Conditions, you authorize this fee if you attempt to circumvent our customer service department. So, before you waste your time, re-read our terms or simply ask us via email if you have a question. We created our terms to protect everyone involved – including the customers and the owner (who holds multiple federal licenses). If you missed something, let us know and we will email it over to you. Again, we would be happy to help you and try work out your issue, provided it falls within the scope of our terms. Simply put, contact us first and save us all wasted time and effort.
Zero Tolerance Policy
blackbutterflyammunition.com and/or www.blackbutterflyammunition.com has a policy of zero tolerance for threats of any kind. First and foremost, by utilizing our service you agree to give us permission to record any communications that you have had with our company which may be used for quality control purposes and or retained for “zero tolerance violations.” These “zero tolerance violations” are not confidential and may be provided to law enforcement agencies and credit card companies, in addition to being published. In the event that you are an anti-gun advocate trying to harm gun owners or someone who suddenly takes offense to one of our policies and decides to start sending us threatening communication, we will immediately cancel your order (if one exists), apply a $50.00 zero tolerance documentation retention fee to the refund and ban you for life. This will be in addition to any fees which may apply to a standard cancellation, as per our cancellation policy. This policy also applies to threats of slander and/or advising us that you are going to dispute a charge because you suddenly don’t approve of our policies or because another company has their own policies. We follow the federal and state laws, and we don’t care what other companies do or how they might violate them. In addition, we also reserve the right to publish your nasty correspondence via a live searchable link as mentioned above. We take our staff’s safety and our business reputation very seriously, and will take whatever steps we deem necessary to protect them – which may include publishing our own version of what transpired and or filing charges in your local jurisdiction. Basically, be polite to our staff and we will do our best to help you.
“So, why is this so much after that hour passes?”
Valid Notice of Cancellation
Disputed Orders or Missing Items
Legal Notices and Dispute Resolution
Executive Orders, New Legislation, Bans, Legal Changes, etc.
Third Party Purchases “Straw Purchases” or Shipping to Someone Else
Federal Law and State Laws supersede our terms and conditions with every purchase, regardless of the situation. We do not allow third-party purchases otherwise known as “straw purchases” due to the fact that all purchasers must agree to our Terms and Conditions at checkout, which includes an affirmation of being lawfully allowed to purchase these products. Any third-party purchase we discover for items regulated by Federal and/or State laws will be cancelled according to our Terms and Conditions. The only exception to this rule is if you are shipping ammunition to a federally-licensed dealer or collector AND you have notified us in advance. This means if you order ammunition and have it sent to someone else without our expressed permission via email, you are automatically violating our Terms and Conditions and possibly federal laws. This will result in your order being cancelled due to your failure to abide by our Terms and Conditions.
For you folks who think we are kidding, here is the actual Federal Law showing this pertains to both Firearms and Ammunition sales:
18 USC 922 (a)It Shall be unlawful-
(6) for any person in connection with the acquisition or attempted acquisition of any firearm or ammunition from a licensed importer, licensed manufacturer, licensed dealer, or licensed collector, knowingly to make any false or fictitious oral or written statement or to furnish or exhibit any false, fictitious, or misrepresented identification, intended or likely to deceive such importer, manufacturer, dealer, or collector with respect to any fact material to the lawfulness of the sale or other disposition of such firearm or ammunition under the provisions of this chapter.
The complete law can be found under:
US CODES: Title 18, Part 1, Chapter 44, Section 922 18 U.S.C. § 922 : US Code – Section 922: Unlawful acts
Shipping Ammunition/Delivery Policy/Risk of Loss:
All ammunition sold by blackbutterflyammunition.com and/or www.blackbutterflyammunition.com will be shipped via UPS ground or FedEx Ground and labeled as such according to their terms, conditions and guidelines of UPS/FedEx and their policies in regards to shipping ammunition. These shippers require a valid email address and physical address with each order. As per their terms, we cannot ship to a PO Box. Once processed, we will notify the recipient via email so that the customer can track the package throughout the delivery process.
All items purchased from blackbutterflyammunition.com and/or www.blackbutterflyammunition.com are subject to a shipment contract. This means that risk of loss and title for such items will pass to you upon our delivery to the carrier (UPS/FedEx). In some situations, we may opt to ship your order via a different carrier than the one you selected at check out. If this is the case, blackbutterflyammunition.com and/or www.blackbutterflyammunition.com will incur any additional cost to ship this item at our own expense. This is a business decision based on the actual items being shipped or if this item being shipped directly from the manufacturer. This carrier selection has no effect on the shipment contract – once the package is delivered, the terms above apply.
So, in simple terms, we cannot control what a shipper does once we hand off the package to them and have zero control of their staff. Once they check in the package at the time of the transfer, it is no longer our responsibility, and all liability for the package is theirs. We also cannot control the area that you live in, or the folks who like to steal stuff off your porch. If you don’t require a signature, the shipper will typically leave it on your front porch or somewhere else, so keep that in mind.
If you plan on placing a large order, or you live in an unsecure area, we strongly recommend that you add shipping insurance and or a “signature required” to your order at check out. Prior to checking out, each customer must opt out of this additional coverage if they do not want it in order to proceed through the checkout process. Remember, most carriers only cover the first $100.00 of each order. Again, refer to the shippers we use to confirm this.