FAQs Answered

How Does Flat Rate Shipping Work?

Place the ammo or accessories in your cart, and at the checkout you will see the flat rates to ship the items to your address.

We offer $14.99 Flat Rate Shipping for all Black Butterfly Ammunition branded products manufactured on-site and shipped from our Greenville, SC warehouse.

Black Butterfly Ammo ships from multiple warehouses and has maintained strong relationships with other distributors and manufacturers. To offer the best pricing possible to our customers, we have negotiated a flat rate shipping cost of $9.99 with our partnership ammunition companies we work with. So, if you buy ammo from one of our partners that won’t be shipped from our Greenville, SC warehouse, the cost to ship your order will be $9.99.

Note: This excludes imported ammunition in case sizes of 1,000 rounds or more shipped separately from our Greenville, SC warehouse.

Bulk Imports

We also offer $39.99 flat-rate shipping for all imported cases of 1,000 rounds or greater of. This is a great value, since it includes FREE insurance that you don’t need to buy separately.
Half-cases of 500 rounds of Bulk Imports ship for $24.99.
Breakdown of Rates: (Make this a chart)

  • Black Butterfly Ammunition Branded Products: $14.99
  • All Other Branded Ammunition: $9.99
  • Accessories: $9.99
  • Bulk Imports- 1000+ rounds: $39.99
  • Bulk Import Half Case: :$24.99

Since these rates might be a little confusing, we have created several examples to show you how to maximize flat rate shipping!

Ex 1: You purchase one (100) count box of Black Butterfly Ammo (shipping cost of $14.99). If you double the quantity, the cost to ship is still $14.99. If you triple it, the same shipping fee applies, and so on. The more you buy, the cheaper it is to ship it.

Ex 2: You purchase one magazine for an AR15 (shipping cost of $9.99). If you double the quantity, the cost to ship is still $9.99. If you triple it, the same shipping fee applies, and so on. The more you buy, the cheaper it is to ship it.

Ex 3: You purchase one (100) count box of Black Butterfly Ammo (shipping costs $14.99). You then add one box of Remington Ammo ($9.99) and one magazine ($9.99). The total cost to ship these items is $34.97. If you double the quantities, the cost to ship is $34.97. If you triple it, the same shipping fee applies, and so on. The more you buy, the cheaper it is to ship it.

Ex 4: You don’t own any of the calibers that Black Butterfly Ammunition currently makes but you need more ammo and mags. You purchase 15 boxes of Remington ammo and three mags. The total cost to ship these is $9.99 for the ammo and $9.99 for the mags, totaling $19.98. If you double the quantities, the shipping cost remains the same. If you triple the quantities, it remains the same and so on. The more you buy, the cheaper it gets!

So, the best way to maximize your shipping costs is to buy one type of product or a lot of stuff at once and pay the maximum flat rate fee of $34.97! (*Excluding firearms, which is an additional fee)

If I can order something, is it in stock?

“In Stock” does not always mean ready to ship. It means we have components either in transit/in house and the round has been scheduled to run through production. Keep in mind that we offer products up for sale based on shipments of components. Sometimes products are delayed due to unforeseen circumstances, so please keep that in mind.

How long will it take for my order to ship?

Typically, 3-5 business days. However, due to the many outside influences on this industry that are beyond our control, at times may take up to 7-10 business days. If you are in a rush, shoot us an email before you order so we can give you an expected ETA on you order. Remember, we are constantly working as hard as we can to manufacture ammo and fill orders for our customers.

What is a “business day”?

We define a business day as days that UPS and/or FedEx Ground service picks up. These days are Monday through Friday with holidays excluded.

I need ballistic information on a specific projectile to adjust my scope, can you provide that?

No, since we do not manufacturer any projectiles. This information is provided by the projectile manufacturer. In most cases, you can go to their website and contact them directly for this information.

I live in NYS and heard from a friend that I can have ammo shipped directly to my house and/or I have had ammo shipped to my house in the past. Can you ship it directly to me and if I don’t like the answer should I send you a nasty response back?

We ship to NYS and Ammo Permits Holders daily. Even though NYS struck down the background checks for ammo purchases, they still require you to utilize an FFL or an Ammo Permit Holder to receive the ammo and have it handed it to you. We are not going to argue the law with you. If you do not believe us, Google “NYS SAFE ACT OFFICE” and call them directly. If they tell you that it’s permitted, have them send you an email confirming this (so we have it in writing), and we will be happy to ship it to you directly.

    I live in CA, CT, IL, NJ or MA, can you ship to me?

    Yes, but you must follow your home state’s rules:

    • CA – Must be shipped to an FFL holder.
    • CT – Can be shipped directly to you but you must send us your pistol permit.
    • IL – Can be shipped directly to you but you must send us your FOID and Driver’s License.
    • MA – Must be shipped to an FFL holder.
    • NJ- Can be shipped directly to you but you must send us your pistol permit.

    If I live in AK or HI and I want to ship an order without using a freight forwarder and therefore violate ground shipping regulations. Should I be mad when additional shipping fees are charged to my card and/or my order is canceled?

    No. If we are billed fees due to you not following State or Federal Laws or ground shipping regulations, we are going to charge your credit card for these fees. We are not in the business of incurring extra fees because people try to break the local laws.

    I decided that I'm going to start reloading. Can I get load data on the rounds you load so I can make them at home?

    Sorry, we do not. Similar to companies like KFC and Coke, we do not reveal our secret recipes. So please don’t send us a nasty email when we say no. Our business is making ammo and we do not share our trade secrets for obvious reasons. However, we do appreciate the compliment that you want to duplicate our hard work!

    I want to preorder/backorder ammo, and I don’t care how long it might take, how do I do that?

    We will be happy in most cases to do this for you. We need you to email us first with the details of what you want to purchase and once we verify that it’s a load that we will have in the fairly near future, you can then use this link CLICK HERE to make a $1 deposit, plus the $14.99 flat rate shipping. This way you are added next in line to our shipping queue, and we can manually create an order for you. Once the round is in production we will then bill your card on file for the remainder of the amount. If you choose to do this, please make the following pledge: “I will not call every other day to find out when my special backorder is going to ship. I realize that Black Butterfly is excited to take my full payment as soon as humanly possible and will reach out to me as soon as they are running production on my back-ordered item.”

    I ordered something on the night before or on a national holiday and I have not heard anything about my order so I'm starting to panic. I know it's a holiday, but I don't care. I didn't read the terms and conditions or the FAQS and I've decided that I should start calling your office and sending multiple emails. Even though almost every other company is closed, you guys are open, right? If I keep calling, can I expect your office to answer my question right away or should I start sending threatening emails or start making threats of calling my credit card company to stop the charge if I don't get a callback?

    If you do this, we are going to cancel your order and block you from any future orders. For some reason, every holiday we get at least one person who does this. Step away from your computer and/or phone and find a better way to spend your holiday.

    Last year I ordered something that I no longer see on your site. Did you discontinue it?

    We have not discontinued any of our products. If you cannot see it, it’s either not in stock, in production, and/or in transit to us.

    I have received my order tracking number, but why is it not displayed as “live”?

    Due to our remote location and the fact that UPS will no longer scan orders at pickup, it typically takes 24 hours for the tracking number to go live. If it doesn’t go live within 24 hours, please send us an email and we can check the tracking on our end.

    I live in SC and would like to swing by and say hello or pick up an order.

    Don’t do this! We have a remote facility that is not set up for customers. If you show up, you will scare our staff and they will call the police and/or cause them to pull their weapons on you. So, for a variety of reasons (first and foremost the sanity and security of our staff), we do not allow visits or pick-ups at this time.

    I placed an order and I have a question. Should I post that question on a random forum, random chat room, random Facebook group or other non-owned social media group and expect an immediate response?

    Believe it or not, this happens constantly. If you have a question, send us an email with your order number and we will respond to you as soon as possible. We are not always active on social media. If you have a question about your order, an email is the best method of communication.

    I ordered something from your site and from another non-owned site and the other product I ordered already arrived. Should I send you a nasty email telling you about my experience with other companies compared to yours?

    We are not Amazon or some multi-million-dollar company with hundreds of staff able to ship orders around the clock. We are a small family-run manufacturing company that has a lot of pride in our products, and we take the time to produce and thoroughly test our products. Sending us an email like this does nothing to help your order, so step away from the device and please don’t be this guy.

    I received an ETA from you yesterday. Should I call and email you again today for an update?

    Again, believe it or not, this happens constantly. Please limit your inquiries to one per week. We know you are very excited to get your ammo, but every time we stop what we are doing to answer your call or email, it slows down your order.

    I'm former or active military and/or law enforcement. Can I get a discount?

    Thanks for your service! But unfortunately, we do not offer such a discount because it would apply to so many of our customers. Instead, we offer great ammo at a great price for everyone.

    My hunting season starts in two days. If I place an order today, can I have that order shipped immediately via next day or two-day service to get it in time?

    Sorry, you cannot. Ammo must ship via UPS or FedEx ground. That is a Federal DOT guideline, and we have no control over that.

    I think flat rate shipping for one box of ammo is way too expensive. Should I send you an email to yell at you about your shipping rates?

    Believe it not, this happens too! Shipping ammo is expensive due to its weight. We realize this, which is why we offer Flat Rate shipping. Typically, it isn’t cost-effective to order one box of ammo. Please read our above-mentioned tips on how to maximize shipping costs. Basically, the more you ship, the more value you get out of the shipping cost.

    I Ordered Ammo From Your Site And Used Someone Else’s Name And Or Address Because Of A Reason That Is None Of Your Business. I Didn’t Bother To Read Your Terms And Conditions, The FAQS, Or Even My Own Credit Card’s Terms And Conditions To See If That Would Be Approved Prior To Ordering. Today, I Received An Email Cancelling My Order.This Makes Me Mad Because I Shouldn’t Have To Read The Terms And Conditions Because Nobody Does That. My Next Step Is To Send You Guys Threatening Emails. Is This A Good Course Of Action?

    No, and please don’t be this guy. A snarky or mean-spirited email and/or threats that you are going to ruin our reputation on social media will not help this situation. In the event that we discover your attempts to smear our company, we will add a searchable page to our website with your information. This page will provide our version of what happened via a detailed timeline of events including your correspondence which can be found by your friends, employers, potential mates, etc.

    Ordering ammo under an alias or through someone else is considered a “Straw Purchase” and is illegal. In the event we discover this, we will also pass along your information to local law enforcement and or the ATF.  Then they can figure your reasons in person as this is an indicator for criminal activity.

    And for those who argue that this law doesn’t apply to ammunition, here is the actual text of the law:

    18 USC 922 (a)It Shall be unlawful-

    (6) for any person in connection with the acquisition or attempted acquisition of any firearm or ammunition from a licensed importer, licensed manufacturer, licensed dealer, or licensed collector, knowingly to make any false or fictitious oral or written statement or to furnish or exhibit any false, fictitious, or misrepresented identification, intended or likely to deceive such importer, manufacturer, dealer, or collector with respect to any fact material to the lawfulness of the sale or other disposition of such firearm or ammunition under the provisions of this chapter.

    The complete law can be found under:

    US CODES: Title 18, Part 1, Chapter 44, Section 922 18 U.S.C. § 922 : US Code – Section 922: Unlawful acts

    Again, if you follow the rules, we will be happy to try to work with you to get you the order. Just email us first.

    Instead Of Following The Terms And Conditions For Shipping, I Completely Ignored Them And I'm Sending My Order To My Work Address In Another City Or State. Today, I Received My Tracking Information And Noticed You Corrected My Shipping Address Back To My Billing Address. What Gives?

    If you need to ship your order to ship to an address other than your billing address, please contact us first to see if we can accommodate you. If we discover this during processing, it will be automatically corrected and shipped to your billing address. Our terms and conditions go into detail on this topic. 
    If this creates an issue for you, you can always log into UPS My Choice once the tracking number goes live, create an account and direct your order where you want it delivered.

    I own a retail store or a website and would like to carry Black Butterfly Ammunition. How do I contact your dealer program?

    Great! However, we do enforce MAP pricing to protect our dealers and distributors investments. You can join our dealer program by emailing us at blackbutterflyammo@gmail.com.

    I bought the D500 or D600, which comes in 500 or 600 grain projectiles and noticed the tips are not uniform like my other lead projectiles. If I don't know anything about ammo, reloading, the .458 SOCOM caliber, Hawk Bullets, lead alloys verses pure lead, or the year of development you guys put into making a 500-600 grain projectile for this caliber, or the fact you have sold tens of thousands of these since they came out, should I email you that my ammo is bad, call it "shitty" and then call your staff "tweakers"? Will it help if also threaten to ruin your company on social media because I'm a special ops keyboard commando and all-knowing gun and ammo expert?

    You can, but you will get banned and lose your ability to buy our ammo. Instead, we recommend that you read the information below and email us politely if you have any other questions. Remember, we have a zero-tolerance policy for such insulting or threatening customers. Unlike most projectiles used in the .458 SOCOM, these projectiles are made specifically for the .458 SOCOM and subsonic hunting applications. This means that the copper jacket is softened to allow for easier tip expansion, and the lead used is almost pure, without metal alloys added to make it harder. This is purposely done to allow for increased expansion on contact with large animals at close range. When you get your ammo, you may notice the tips are not uniform. Don’t panic, it is totally normal for the tip of this type of projectile to have some sort of distortion and or deformed hollow point from batch to batch. The reason for this is that they are made with extremely pure lead, which is very soft. Even dropping them on the ground or lightly tapping them will deform the tip. The entire process of pressing in the hollow point, seating the bullets, sorting, packaging, and shipping them sometimes distorts the soft lead tips. This has absolutely ZERO effect whatsoever on the operation of the round, its accuracy, or its ballistic coefficient. This round is not designed to be pretty – it’s designed for propelling the energy of 600 grains of lead into an animal’s head or shoulder at approximately 1,000 FPS.

    I'm having a problem with my firearm and Black Butterfly Ammunition. What should I do?

    Please visit Black Butterfly Ammunition’s Manufacturing Support Portal by clicking here.